*Names have been changed to protect identities.
**Times are approximations.

6:12am: Alarm goes off. Snooze alarm.
6:15am: Alarm goes off again. Quit alarm app, and start music. Roll over.
6:30am: Reach for light switch, noting that shoulder injury is not yet healed. Head for shower.
6:59am: Determined to make lunchtime sandwich.
7:02am: Pack sandwich. Run from apartment.
7:04am: Stop running. Knackered.
7:08am: Board shuttlebus.

7:45am: Start journey to Gondola.
7:50am: Arrive at top station. Can’t see Bob1. Bob1 in lift shack with light off. Sneaky. Retrieve keys. Start journey to base station.
8:00am: Green Monster safely navigated. Throw breaker, switch on controls, perform checks. Complete log sheet.
8:15am: Begin guest loading process.
8:20am: Clear Event whiteboard. Attempt to conceive writing method not involving kneeling on floor.
8:22am: Kneel on floor. Transfer day’s events to whiteboard via pen.

8:40am: Start sweeping snow. Realise snow providing grip, ice patches underneath. Stop sweeping, start chipping ice.
8:55am: Wonder if Bob2 will bring morning Hot Chocolate beverage soon.
9:30am: Decide that morning Hot Chocolate beverage is not forthcoming. Feel glum. Continue chipping ice.

9:52am: Arms ache from ice chipping activity. Take seat on stool to Shepard guests, and contemplate whether voice-box can handle greeting them.
10:10am: Crew Chiefs Bob2 and Steve arrive with Hot Chocolate beverage. Much rejoicing ensues. Decide to try smiling.
10:11am: Ask for loo-break. Loo-break granted. Offer radio to Bob2 and reach for Hot Chocolate beverage from Steve. Bob2 declines radio offer, Steve jests about holding on to Hot Chocolate beverage. Nearly miss boarding gondola pod.
10:12am: Attempt to return radio to pocket while holding Hot Chocolate beverage. Juggle Hot Chocolate beverage and radio to remove outer glove without spillage. Resume operation “Return radio to chest pocket without spillage”. Spillage occurs, operation fails. Place Hot Chocolate beverage on floor, wipe sleeve on ski pant leg, return radio to pocket.
10:14am: Greeted by Bob1 at Gondola top. Bob1 comments on own Hot Chocolate beverage.

10:33am: Elderly guest arrives, wanders straight onto concrete, stands in path of pods. Engage guest in conversation while shepherding to queuing area. Two of guest’s group arrive and load, third runs after pods ignoring instruction. Squeezes round barrier as doors close. Shepard guest back to queuing area while enlightening on purpose of barrier. Last two of group arrive and clamber over fencing to gain access to pods. Instruct to take path, not touch control buttons. Help guests down snow bank.

11:14am: Two more guests head to fence shortcut. Give chase, provide instructions to follow path, next time. Retrieve shovel and build snow Walls across shortcut.

11:20am: Nothing of note occurs.

11:35am: Draw up design for weekly programme holder. Product Design degree vaguely useful.
11:38am: Guest makes good point on marking Mountain Friend Tours as free. Grab pen. Append event whiteboard.
11:42am: Realise snow crystals are falling from the sky. Put on second hood.
11:58am: Wonder when lunch relief will arrive. Realise stool legs are not level. Attempt to balance on diagonal two legs.
11:59am: Achieve balance. Lunch relief still not arrived.
12:15pm: Lunch relief arrives. Solace taken in knowledge of short afternoon stint.

1:10pm: Jane1 bounces up, excited over longer term job offer. Chat about snowboarding. Jane1 runs off to obtain Hot Chocolate beverage 2. Rate of snowfall increases.
1:29pm: Jane1 returns with Hot Chocolate beverage 2. All is right with the world.

1:51pm: Drama. Guest inadvertently swings pod onto platform. Prompted to hit stop button by loud scraping sound. Request Bob1 call maintenance. Knock Hot Chocolate beverage. Spillage occurs. Restart gondola to unload guests from third pod.
1:55pm: Bob3 arrives. Checks out grounded pod.
1:56pm: Maintenance arrives. Manipulates pod back into track, does maintenance stuff. Explain what occurred and actions taken. Corrected on actions taken. Restart for unload apparently bad. Third time in three weeks for occurrence. News to me. Lifties must now guide loaded pods into station.
1:59pm: Bob2 and Steve appear. Haul rope checked. Not broken, no damage. Gondola restarted.
2:02pm: Bob1 calls. Pod doors not fully closing. Maintenance does maintenance stuff. Doors fixed.

2:10pm: Start riding pods round station. Play chicken with door closing mechanism. Leave large safety margin. Riding pods between stations not an option.
2:14pm: Chopper lands on helipad. Vanishes in billowing snow cloud.
2:18pm: Watched Bobcat perform wheelie. Probably accidental. Combination of raising bucket and accelerating.
2:29pm: Bobcat raises bucket, performs stoppie then wheelie. Tips snow over itself.
2:42pm: Bob4 arrives on Gondola, heads to Mountain Ops. Afternoon shift will be late.
2:52pm: Bob4 returns for afternoon shift. Job done.